How to Fix Cannot Verify Server Identity Error on iPhone/iPad

I was using my iPhone for a while and then I realised that my phone was updating so slowly with the new iOS update that it was taking hours for the process. This was frustrating but I tried to wait it out until the phone recovered, meanwhile I found out that my friends with the same problem had the same solution for their phones.

If you happen to be using Safari on iPhone or iPad, and trying to connect to a server, you might encounter the following error: “Cannot verify server identity” This error appears because there is a bug on Apple’s servers that has resulted in some of them not being updated to support the latest iOS. The solution is simple: use a different browser that supports iOS 10.3.3.

Apple offers several ways to ensure privacy and security when using your iPhone or iPad. One of these security processes is verifying the authenticity of your mail server’s SSL certificate. If it is returned untrusted or not trusted, it will result in a Cannot Verify Server Identity error message.

This is definitely an annoying problem if you only want access to the iOS Mail app. However, there may be factors that cause your iOS phone or tablet to display a message and you cannot complete the process. It could be a problem with your mail server or a problem with your iOS mobile device.

Learn how to troubleshoot your iPhone or iPad so you can check your email again.

Clearing the Server Identity error message in the iOS Mail app for iPhone or iPad

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Since this is an issue with the Apple Mail app on your iOS device, you can first try closing and restarting the app. Usually connection and system problems prevent access to and use of the application. A restart can immediately fix the Cannot Verify Server Identity error.

If simply restarting the Mail app on your iPhone or iPad doesn’t work, try the other solutions below.

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Method 1 – Turning on the equipment

If restarting the app doesn’t help, try restarting your iOS device, router and modem. You can disconnect and wait at least 1 minute to renew the connection. Then reconnect to the Internet and restart the Mail application.

Method 2 – Reset network settings

  • Launch the Settings menu on your iOS device.
  • Access is shared.
  • Select the Reset option.
  • Tap Reset Network Settings.
  • Enter your password.
  • Confirm the reset.

Method 3 – Turn off Outlook notifications on your iOS device

  • Open the Outlook email client on your iOS iPhone or iPad device.
  • Press the cogwheel icon.
  • Go to Settings.
  • Go to the mail or the agenda.
  • Look forward to reports.
  • Turn off notifications.
  • You can also go to the settings of your iPhone or iPad.
  • Go to the Notifications section.
  • Searching for prospects.
  • Turn off notifications.

Method 4 – Delete and re-add an email account

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It’s like reinstalling a faulty app on your iPhone or iPad. You can delete the problematic email account and try adding it again.

  • Launch the Settings menu.
  • Select accounts and passwords.
  • Go to the Accounts section.
  • Select an incorrect e-mail account.
  • Click on Delete Account at the bottom.
  • Confirm your action by pressing Delete from my iPhone.
  • After you delete an email account, you can add it again.
  • Go to the main menu Settings.
  • Open accounts and passwords.
  • Click on Add account.
  • Choose an email provider.
  • Enter your e-mail account and details.

Method#5 – Update your iOS device

  • Open the Settings menu on your iPhone or iPad.
  • Select General.
  • Touch Software Update.
  • Select Download and Install.
  • Click on Install.

Method 6 – Contact your email service provider

If none of these solutions work, contact your email provider’s customer service.

Which of the above methods helped you to solve the mail server error in iOS Mail app for iPhone or iPad? We are happy to know what works. You can leave a comment below.

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Frequently Asked Questions

Why do I keep getting a Cannot verify server identity?

The server is not configured to accept the token. If you are running a local development server, it is likely that the server is not configured to accept the token.

Why does my iPhone 11 keep saying Cannot verify server identity?

If your iPhone 11 is unable to verify the server identity, this could be caused by a number of reasons, such as the server is offline, the server is unreachable, or the server is misconfigured.

How do I check my iPhone Server?

To check your iPhone Server, go to the Settings app and tap on General. Scroll down to the bottom of the screen and tap on the Server tab.

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